Doctums and Element451 Announce Partnership to Help Colleges Put AI Agents and an AI-Native CRM to Work

Advisors with campus-office experience will implement Element451 and support institutions after launch

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MOUNT PROSPECT, Ill. – October 29, 2026

‍Doctums, a global, independent higher education technology consulting firm, today announced a formal partnership with Element451, the AI platform built for higher education to move every student forward. Doctums will provide implementation, enablement, and managed services for colleges and universities adopting Element451's Bolt Agent Platform and Element AI CRM.

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Colleges are being asked to recruit, retain, and graduate students with leaner teams. AI is changing how that work gets done. Element451 provides the platform. Doctums provides advisors who know the student journey, from first inquiry through alumni giving, and the systems behind it.

Doctums will support Element451 institutions at every stage:

·       Implementation: launch Element451 and connect it to campus systems

·       Enablement: train staff to work alongside AI agents

·       Optimization: refine workflows and data after launch

·       Managed services: ongoing support as priorities change

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“Institutions adopting Element451 are making two decisions: how to run their CRM and how to put AI agents to work. Both depend on clean data, connected systems, and sound business processes. Doctums brings people who understand the processes the technology is enabling, and we stay with institutions to keep improving them after launch,” said Jonathan Fry, Senior Vice President, Global Sales and Partnerships, Doctums.

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“The best results come when the people implementing the technology understand the campus it’s built for. Doctums brings advisors who have worked inside campus offices, and they stay with institutions long after launch. Together, we’ll help schools enroll, support, and graduate more students,” said Sandy D’Souza, Vice President of Partnerships, Element451.

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About Doctums

Doctums is a global, independent higher education technology consulting firm that has supported more than 200 institutions across the United States, Latin America, and beyond. From strategy and advisory through implementation, integration, and ongoing support, its advisors have worked inside campus offices, so they build around how institutions actually run and help them get more from the technology they own.

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About Element451

Element451 is the AI platform that moves every student forward. Built for higher education, it takes action across the entire student journey, from prospect to success, so institutions see better enrollment and student outcomes while staff focus on the moments that matter most. Bolt is the agent platform for higher education, deploying specialized agents that work alongside any CRM to do the work that never got done. Element is the AI CRM for higher education, bringing marketing, admissions, and student success into one source of truth, with Bolt agents built in. Element451 supports more than 400 institutions, including North Carolina Community College System, University System of Georgia, University of Massachusetts, Auburn University at Montgomery and Texas A&M San Antonio.

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Media Contact

Doctums: Dana DeLapi, Director of Marketing, dana.delapi@doctums.com

Element451: Chris Griffin, Senior Director of Brand and Content, chris.griffin@element451.com

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